FAQ

E-Orders Frequently Asked Questions

Q.  When will E-Orders go into effect?

A.  August 24, 2018 @ 3:00pm

 

Q.  What are the formatting requirements for E-Orders?

A.  All orders must be submitted in PDF format as 8 ½  x 11 size with a 3 ½ inch top margin and 1 inch left, right, and side margins.  Pages must be numbered starting with page 1. The text

 “ ***End of Order*** ” must be centered one line below the last line of text. Do not include a date or signature line for the judge. 

 

Q.  What font should be used to create orders?

A.  A standard true type font in 10 or 12 point.  Examples:  Times New Roman, Courier, Arial, etc.  Do NOT use Helvetica.  Helvetica causes issues within E-Orders. 

 

Q.  Should orders be submitted in Word or WordPerfect format?

A.  No.  All orders must be submitted in PDF format. 

 

Q.  Should scanned orders be uploaded?

A.  No.  Do not upload Scanned Orders. Rather, save your orders by "Print to PDF" and save.

 

Q.  Can an attachment be added to the order during order upload?

A.  No.  When prompted during order upload, you must answer "No" to attachments.  Any attachment must be incorporated with the Order as one document. The Bankruptcy Noticing Center does not notice attachments.
 

 

Q.  What ECF event should be used to submit orders for signature?

A.  For Bankruptcy cases: (1)Bankruptcy>Order Upload>Motion Order Upload for orders associated with a motion and (2) Bankruptcy>Order Upload>Other/Miscellaneous Order Upload for stand alone orders with no motion. For Adversary Cases:  (1) Adversary>Order Upload>Motion Order Upload for orders associated with a motion and (2) Adversary>Order Upload>Other/Miscellaneous Order Upload for stand alone orders with not motion.

 

Q.  Will orders appear on the docket as “Received Unsigned Orders”?

A.  No. To track the progress of your order, run the Order Query Report.

 

Q.  Will attorneys receive a Notice of Electronic filing (NEF) when orders are successfully uploaded?

A.  No.  To track the progress of your order, run the Order Query Report.  NEF goes out when the order has been signed and docketed.

 

Q.  Will attorneys be able to withdraw/replace an order once it’s been submitted?

A.  No.  Attorneys and trustees would need to submit a new (replacement) order and advise chambers.

 

Q.  What happens to orders that are submitted with flaws (improperly formatted, etc.)?

A.  You may not be able to successfully upload improperly formatted orders.  If an order has typos or incorrect information either the case administrator or chambers will mark it as “Resubmit” and the filer will receive an email stating the issues with the order and to correct and resubmit.    

 

Q.  An Order ID number appears on my receipt and on the Order Query report.  What is it for?

A.  It is a number generated by the e-orders database that identifies that you have successfully uploaded an order in CM/ECF E-Orders.  Please make a note of the Order ID#.    

 

Q.  Should a motion with negative notice be submitted as one document through e-orders or should the attorney/trustee docket the motion, then submit the combined motion/negative notice order to e-orders?

A.  Docket the motion then submit the combined motion/negative notice order to e-orders.  

 

Q. What are the best ways to create a PDF for Order upload?

A.  Using Microsoft Word,  "Print to PDF" to create your PDF documents is the preferred method.

 

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